Our services
MAINTENANCE CONTRACT
A comprehensive service to ensure the performance and longevity of your equipment
Our maintenance contracts offer you peace of mind with coverage tailored to your needs. Benefit from preventive maintenance, including regular visits to anticipate breakdowns, as well as corrective maintenance, ensuring a rapid response in the event of an issue. This comprehensive service ensures the continuity of your operations, minimizes downtime, and extends the lifespan of your equipment.
| Services | Full Contract | Plus Contract | Standard Contract | During the warranty period |
|---|---|---|---|---|
| Unlimited phone support | ✓ | ✓ | ✓ | ✓ |
| Preventive maintenance visit (includes labor and travel) | ✓ | ✓ | ✓ | |
| Labor for repairs | ✓ | ✓ | ✓ | |
| Repair parts | ✓ | ✓ |
TECHNICAL SUPPORT
Fast, reliable support to guarantee your equipment's performance
Fast, reliable solutions to optimize your equipment's performance. Our experts are at your service for remote or on-site support to ensure your systems run at their best.
CALIBRATION SERVICES
Maintain the precision and reliability of your instruments
CyRISBio provides calibration services to maintain the precision of your automated systems, ensuring the performance and reliability of your equipment at every step.
.avif)
.avif)
TRAINING
Customized training to master your equipment
CyRISBio offers customized training to ensure you get the most out of your equipment. These sessions provide complete mastery of tools and processes to maximize your laboratory's efficiency.
EQUIPMENT RELOCATION
Secure transport and reinstallation of your equipment
Secure, professional relocation for your laboratory instruments. We guarantee risk-free transport and complete reinstallation to ensure seamless operational continuity.
.avif)
Frequently Asked Questions
View our FAQWhat is the average lead time from initial contact to the delivery of a final solution?
The average lead time for small-scale automation is around 3 months. For more complex laboratory automation, it varies between 4 and 10 months, with an average of 6 months.
Does CyRISBio partner with specialized manufacturers for its pipetting solutions?
Yes, CyRISBio distributes, among other things, Analytik Jena's CyBio automated pipetting platforms, which are used for laboratory liquid handling.
What does CyRISBio's sample management offering include?
Our sample management offering covers automated low-temperature storage (biobanking), incubators, and storage hotels, as well as associated consumables such as compatible microtubes and racks, notably through our partner LVL-Technologies.
What does CyRISBio's laboratory automation offering consist of?
CyRISBio provides automation solutions for liquid handling and dispensing, as well as the integration of robotic platforms to automate complete laboratory workflows, notably leveraging Analytik Jena's CyBio liquid handling platforms.
Does CyRISBio manufacture its own equipment or distribute partner brands?
CyRISBio designs custom solutions and also distributes equipment from recognized specialized manufacturers in laboratory automation, in order to offer its clients the solution best suited to their process constraints.
Which industry sectors does CyRISBio support?
CyRISBio supports laboratories across several sectors: pharmaceuticals, cosmetics, chemicals, food processing, and biology, with automation solutions tailored to each type of process.
Who is CyRISBio?
CyRISBio is a French company specializing in laboratory automation, founded in 1999. Based in Chaponost, in the Lyon region, it designs and distributes robotic and instrumented solutions for laboratory pipetting and sample management.